Support

Enterprise & Business Customers

If you're an enterprise customer — or considering becoming one — our dedicated team can help you get the most out of QuickSecure at scale. Here's what we can do together:

• Architecture review — we'll assess your current infrastructure and show you exactly how QuickSecure fits into your security stack.
• Enterprise API integration — learn how our REST APIs can feed threat telemetry into your existing SIEM, SOAR, or custom dashboards.
• Custom deployment planning — multi-tenant isolation, fleet-wide policy rollout, role-based access — we'll design a deployment strategy tailored to your organisation.
• ML model governance — understand how model versioning, drift monitoring, and canary deployments keep your detection pipeline healthy.
• Migration assistance — moving from another endpoint security product? We provide hands-on migration support to ensure a smooth transition.

Reach out and let's talk about how QuickSecure can strengthen your security posture.

Continuously Learning AI Engine

At the heart of QuickSecure sits a security AI engine that grows smarter every day. Powered by on-device ONNX models and reinforced by our cloud-based Collective Defence network, the engine adapts to emerging threats in real time.

• Sub-15 ms inference — decisions happen before a threat can execute.
• Explainable verdicts — every detection comes with a clear, human-readable reasoning trail.
• Collective learning — anonymised threat intelligence from the entire QuickSecure network hardens every endpoint.

Our AI team is constantly refining detection models, reducing false positives, and expanding coverage. The quality of our service improves continuously — and your endpoints benefit from every update automatically.

Built on AWS — Scales With You

CORXOR's backend infrastructure runs entirely on Amazon Web Services. This means:

• Elastic scaling — whether you have 3 devices or 30,000, our services scale automatically to handle telemetry ingestion, IoC sync, and API traffic.
• Global availability — data centres across multiple AWS regions ensure low-latency connectivity worldwide.
• Enterprise-grade reliability — redundant architecture, automated failover, and continuous monitoring keep the platform running 24/7.
• Data residency — EU-hosted by default, with additional region options for Enterprise customers.

Global Support — Around the Clock

No matter where you are, CORXOR support is available. Our teams are distributed across three time zones to provide coverage throughout the day:

Combined, our regional teams provide near-24-hour coverage. The support line that handles your request depends on the time you reach out — you'll always be connected to the team that's currently active.

Response Time SLAs